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KRESS Candidate Help Center

Background checks can feel confusing, especially if you’re not sure what’s being reviewed or why it matters.

We know applicants often have questions or concerns. This page is here to help you understand the process, your rights, and what steps you can take at any stage.

Applicant Registration

KRESS Candidate Help Center

How the Background Check Process Works

From receiving your invitation to seeing the final results, we’re here to make the process clear, easy, and stress-free.

Step 1: Invitation

Your potential employer initiates the background check. You’ll receive an email invitation from KRESS Employment Screening.

Step 2: Provide Information

Follow the instructions in the email to securely submit your details, such as employment history, education, and identification information.

Step 3: Check Begins

Once your information is submitted, our team begins verifying your details. This may include criminal checks, verifying past jobs, educational credentials, or additional checks as requested by the employer.

Step 4: Verification and Follow-Up

If we need additional details or documentation from you, we’ll reach out directly. Prompt responses from you will help speed up the process.

Step 5: Review and Complete

Once all checks are complete, our compliance team reviews the report for accuracy. Results are then securely shared with your employer.

Step 6: Access Your Results

You can request a copy of your completed background check directly from KRESS.

Step 7: Employer Decision

Your potential employer reviews the completed report to make a hiring decision.

About Adverse Action

If any findings could negatively affect their decision, you’ll be notified in advance through an adverse action notice, giving you the opportunity to respond.

Candidate FAQs

How to File a Dispute

If you believe something in your background check report is incorrect, you have the right to dispute it.

Here’s how:

  1. Submit a Dispute: Use our Dispute Form to tell us what information you believe is inaccurate.

  2. Include Documentation: If possible, attach supporting documents that clarify or correct the disputed information.

  3. Investigation Timeline: KRESS will investigate the issue, typically within five business days, and notify you of the results.

We’ll keep you informed every step of the way and make corrections if any errors are confirmed.

Glossary

Adverse Action

A decision like not hiring or promoting, based on background check results.

Alias

Any other names an applicant has used, such as a maiden name or legal name change.

Applicant

The person undergoing the background check.

Authorization

Your consent to run the background check, usually through a signed form.

Bail

Money paid to secure release from jail while awaiting trial, ensuring court appearance.

Commercial MVR

A driving record report that includes medical certifications, used for commercial drivers.

Consumer Report

The official term for your background check report under the Fair Credit Reporting Act (FCRA).

Consumer Reporting Agency (CRA)

A company like KRESS that gathers and reports information for background checks.

Credit Background Check

A report showing credit history, including bankruptcies, debt, and payment behavior—used for positions handling finances.

Disclosure

Notification you receive that a background check will be conducted.

Dismissed

Indicates a case or charge that was closed without a conviction.

Disposition

The final outcome of a legal case (convicted, dismissed, not guilty).

Dispute

The process of correcting any inaccurate information in your report.

Diversion Program

An alternative to prosecution that can result in dismissal if completed successfully.

DMV (Department of Motor Vehicles)

Government agency responsible for issuing driver’s licenses and maintaining driving records.

DUI/DWI

Driving under the influence or while intoxicated—often appears in criminal or driving records.

EEOC (Equal Employment Opportunity Commission)

Federal agency that enforces anti-discrimination laws in employment.

Expunged

A sealed or erased criminal record, which may not appear in background checks depending on state law.

FACIS (Fraud Abuse Control Information System)

A database of individuals sanctioned in the healthcare field.

Fair Credit Reporting Act (FCRA)

Federal law that governs the accuracy, privacy, and use of background checks in employment.

Felony

A serious criminal offense typically punishable by more than one year in prison.

Form I-9

Used by employers to verify a new hire’s eligibility to work in the U.S.

FTC (Federal Trade Commission)

Government body that enforces the FCRA and protects consumer rights.

Guilty Conviction

Legal finding that the individual committed the crime.

Misdemeanor

A less serious offense, often punishable by less than one year in jail.

Motor Vehicle Record (MVR)

A report detailing a person’s driving history, including violations, suspensions, and license status.

NSOR (National Sex Offender Registry)

A searchable database of registered sex offenders in the U.S.

OFAC (Office of Foreign Assets Control)

A federal agency that enforces economic sanctions; relevant to international background checks.

Pre-Adverse Action

A notice sent to the candidate before a final adverse hiring decision is made.

Professional License Verification (PLV)

Confirms that a professional license is active and in good standing.

Public Record Search

Accessing official government records like court documents or bankruptcies.

Reference Check

The process of contacting previous supervisors or colleagues to assess a candidate’s qualifications and behaviour.

ResumeMatch

Patent pending technology that compares a candidate’s resume with verification findings.

SSN (Social Security Number)

Used to verify identity and match records during background screening.

Summary of Rights

A document informing candidates of their rights under the FCRA.

Turnaround Time (TAT)

The estimated duration for completing a background check.

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