Is emotional intelligence the new IQ? This year, emotional culture may be the next new trend in HR—right up there with wellness plans. Part of the discussion is how you give and handle criticism. For an example of harsh criticism from the New York Times and an amazingly gracious response, check out the Inc. piece that leads today’s weekend roundup.
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Learn from it. Grow.
In an interesting move in business content, more media outlets are publishing pieces about emotional intelligence and culture. In 2015, the focus was on corporate culture, but as the Harvard Business Review correctly states, it was about intellectual culture. It’s time to consider the emotional culture of your business, your employees and your management style.
Entrepreneur: Become a Fantastic Listener with These 9 Techniques
Unlike intellectual culture, emotional culture cannot be discerned easily from the quality of work or the text of an email. It’s a study of undertones and body language. In order to capture that, observational acuity is important, and listening is essential. Ready to become a better listener? Check out the 7 Habits of Highly Effective People for a classic read, or this 8 minute read.
Lexology: 10 Habits of Highly Successful Teams
“Communicate and collaborate”, “critique and be honest with each other”, “trust”…. The list of team member attributes fits right into this year’s push for emotional intelligence. Reader beware: emotional intelligence is far more difficult to measure, but it may be the cure to the lack of engagement so prevalent in the U.S.
UCCreative: Emotional Intelligence
If you’re a visual learner, here’s the breakdown on emotional intelligence, what it is and what it means for your employees. According to the survey, employers were more likely to hire someone with a high emotional intelligence (EI) than someone with a high IQ.