Protect your company with a single click HR tool

Adverse action is widely misunderstood - and a mistake in this two-step process can land you in court. KRESS gives every client an automated adverse action system as a complimentary service, so you can rest easy knowing your hiring practices stay compliant, fair, and transparent for every applicant.

Understanding The Adverse Action Process

At KRESS Employment Screening, you can automate the adverse action process to create a seamless, compliant candidate rejection in which applicant notifications are automated.

So, what is adverse action? An HR tool in which a candidate rejection, or any other decision for employment purposes that adversely affects any current or prospective employee.

More states are adopting the individualized assessment requirement.

If your applicant lives in a state, city or jurisdiction that requires you to perform an individualized assessment, please contact KRESS and we will walk you through that process.

Not sure if it applies to you? Check our State-by-State Compliance Guide or contact us.

How Does Automated Adverse Action Work?

  1. 1
    Step 1

    PLACE AN ORDER

    Order an automated adverse action process by contacting us, ordering online, or simply clicking the adverse action button on your completed report.*

  2. 2
    Step 2

    WAIT FOR A RESPONSE

    The adverse action process gives the applicant the opportunity to refute any information before a hiring decision is made. KRESS supports a 5 to 14 day waiting period, aligned to state and local requirements. We configure this during onboarding.

  3. 3
    Step 3

    SEND FINAL OR APPLICANT NOTIFICATION

    After the applicant has an opportunity to see the background report and challenge any adverse information, a second notice is sent stating a final decision has been made.

*When necessary, your candidate is informed they might be rejected based on the results of a background check, and they receive the following documents: Pre-adverse action notice, copy of the consumer report, and Summary of Rights under FCRA.

Discover why compliant adverse action is important when hiring or promoting employees in our FREE guide.

Frequently Asked Questions

Section 603(k)(1) of the Fair Credit Reporting Act (FCRA) states that an adverse action is “a denial of employment or any other decision for employment purposes that adversely affects any current or prospective employee.” These decisions include not hiring, not retaining, applicant rejection, or not promoting an individual..

If your company uses a consumer report/investigative consumer report in whole or in part to deny someone employment or promotion, you are obligated under the FCRA to provide BOTH the pre-adverse and the adverse action notifications to those applicants or employees.

The candidate notification must contain information stating that an adverse action employment action will be taken, a copy of the consumer report or investigative report, and a summary of the applicant’s/employee’s rights. The disclosure must also include the consumer reporting agency’s name and contact information. Once the applicant/employee receives the disclosure, he or she must be given reasonable time to dispute the information. While there is no time limit specified in the FCRA, legal opinion states five to seven business days as reasonable.

KRESS supports a 5 to 14 day waiting period between notices, aligned to state and local requirements. We configure this during onboarding.

The adverse-action notice contains wording similar in nature to the pre-adverse action notice and must be done in a reasonable amount of time after the pre-adverse action notice. The disclosure informs the applicant/employee of the final decision made by your company in not hiring, not retaining, or not promoting an individual.

Yes. Both are required under the FCRA.

Legal opinions have varied; however, there is nothing in the FCRA that states an employer or recruiter must consider any correction that a reporting agency may make. The job should be kept open during the configured waiting period, which KRESS supports at 5 to 14 days aligned to state and local requirements, to allow the applicant to dispute the adverse information, but after that, whether or not the information is disputed by the applicant, the employer can make a hiring decision. An employer may choose to wait until the dispute is resolved, but there are no requirements in the FCRA to hold a job open for a long period of time.

Failure to comply with the Fair Credit Reporting Act imposes civil liability, which may result in litigation and costly penalties for your company.

An Individualized Assessment ensures that a criminal record is reviewed in the context of the job the applicant is being considered for. Before denying employment, the employer must assess:

  • The nature and seriousness of the offense
  • The time elapsed since the offense or sentence completion
  • The relationship of the offense to the duties of the position
  • Any evidence of rehabilitation, mitigating circumstances, or inaccuracies

This assessment must occur after a conditional offer is made but before a pre-adverse action notice is issued.

Your organization does. KRESS automates the notice workflow and records every step; the hiring decision stays with you.

Need a walk-through? Talk to KRESS.

KRESS has built a seamless automated workflow for the adverse action notification process. When a consumer report raises a potential disqualifying concern, your team performs the individualized assessment to determine whether the finding is job-related for the position in question and consistent with business necessity. Once you decide to move forward with adverse action, contact us or log into your account to trigger the two-step notification process. KRESS will not send any pre-adverse or final adverse action notice without your approval. We handle the notice mechanics, the waiting period clock, and the audit trail; you retain control of the decision at every step. After notifications are mailed or emailed, copies of each letter are delivered to you in a final report for your records.

Try us for FREE and experience the KRESS difference for yourself.

Join our Newsletter

Sign up for our monthly roundup of HR resources and news